Hotel Group: Hyatt Hotels
Hotel Category: Category 3
Hotel Status: Globalist
Booking Type: Points Booking (12,000 WofH points)
Room Type: River View Suite
Date of Stay: 2018
The Hyatt Regency completed a much-needed renovation to the public spaces and guest rooms just a few years ago. With its great location steps from River Street, this waterfront hotel is a fantastic option if you’re looking to visit the historic district. The hotel features an indoor heated pool, fitness center, a southern inspired eatery, direct access to the ferry, and overnight valet parking costing $31.
This hotel has a check-out policy of 11am. As a globalist I had no trouble getting a later check-out, but I think 11am is ridiculous. It should be at least noon, if not later.
The cash rate was $259+tax for a base room which was more than I was willing to pay so I decided to use 12,000 World of Hyatt points as well as a suite upgrade. I was lucky enough to get a Savannah River view which is a premium suite instead of the City View, which is the standard suite.
Check-in went smoothly. She recognized my Globalist status and was proactive in making sure my valet parking charges were taken care of (per globalist benefit), and she was great explaining the hotel amenities to me.
River View Suites come in at 450 sq ft. The room felt even larger with the open floor plan, and I like the fact the room had two 55″ TVs. The one thing I didn’t like about the room is the door to the room would slam shut on its own. It’s hard to get sleep when you start hearing doors slam at 6 and 7 in the morning.
The bed was soft, and I appreciated the five pillows. I like a soft mattress compared to a firm one so this was a winner. As for the nightstands, they both had easy access to outlets.
The mini-fridge is located just in the entryway. I’ve said this a million times, I’ll never understand why there aren’t snacks and drinks for sale in the room, especially suites. I do applaud them for having a Keurig coffee machine instead of the generic drip coffee machines.
The Wi-Fi was nothing to write home about. It was good enough for web browsing, that’s about it.
The views were top-notch. I would assume they are some of the best in the city. It made for some excellent boat watching.
I always give hotels a hard time if they don’t get the shower correct. Here, they got it right. The on and off valves were on the opposite side of the shower head, making it where you didn’t get sprayed with water when you turned it on. The toiletries were the standard Hyatt KenetMD brand, and the hairdryer was the disappointing Andis 1875 without a concentration attachment.
Unfortunately, I was never able to get a photo of the pool. I tried several different times throughout the day but there was always someone in it.
The gym is located beside the pool with lots of cardio equipment alongside several weight machines. There is also a separate room for yoga or stretching. I was a fan of the gym. I thought they provided excellent equipment in a spacious area.
The sundeck is located on the 7th floor providing great views of downtown and the historic district.
Moss+Oak Savannah Eatery is their main restaurant serving breakfast, lunch and dinner. I had breakfast here the morning of my departure and was pleased with the menu. I ordered the chicken sausage croissant with Thomasville tomme, fried egg, spinach, and tomato jam. It was a bit messy but delicious. I also had the Nectar fresh juice which was equally as good.
Service gets a 8.6/10. The front guest associate, valet parking, and waitress were all polite and provided respectable service. I was really happy that the front desk knew globalist benefits. There have been several times at other Hyatt properties where I had to battle them about the valet parking, but here they were on top of it.
I had a great stay here. I would consider this hotel one of the top ten in the city. From the location, river views, and rooms, it would be hard to beat especially if the price is right. I would definitely recommend this property.
Have you stayed here, what are your thoughts?