Hotel Brand: Hyatt Hotels
Hotel Category: Category 2
Hotel Status: Globalist (highest tier)
Booking Type: Award night
Room Type: One Bedroom Suite
Date of Stay: December 2017
All costs are in Canadian Dollars. The conversion to US Dollars is roughly 20%.
The Hyatt Regency is conveniently located in downtown Montréal across the street from Place des Arts. It boasts 595 guest rooms with amenities including an indoor heated pool, fitness center, sauna and steam room, two restaurants, and overnight valet parking costing $32.
I booked a standard king room for 8,000 World of Hyatt points. I applied a suite upgrade shortly after booking. I ended up being upgraded to a one-bedroom suite that would have cost me $355.81 if I were paying cash.
I ended up getting 4.45 cents each for my points if we are considering the value of the suite. Anytime you can get more than 2 cents for your World of Hyatt points I think the redemption is worth it.
I was promptly greeted by the valet attendants in the covered driveway and directed to the elevators. The lobby is on the 6th floor so from the ground level you take the elevator that is to the left after entering the building.
The front desk agent quickly checked me in and welcomed me back to the property. He refreshed my memory on where the club lounge was. He informed me the hotel is going through some renovations to the guest rooms, but my room was already renovated so I shouldn’t hear too much noise during my stay. Before I left the reception desk, he gave me a chocolate truffle as a welcome gift.
Room 1620 is directly across the elevators, but surprisingly I never heard much noise coming from the area. The suite consisted of a living room with a half bath and a bedroom with the master bath.
The bed was semi-soft with plush pillows, and both nightstands had easy access to outlets in the bases of the lamps.
Tucked in the corner of the room was the CV1 coffee machine and mini-refrigerator, which were empty. I would really like to see a better coffee machine here. Even a Keurig would be a huge improvement, and I will never understand why there aren’t beverages for purchase in the mini refrigerator, especially in a suite.
The views were pretty at night, especially overlooking the beautiful colors of the Place des Arts.
The only bad thing I could say about the room was the wi-fi was almost unusable. For premium internet it was a shame I couldn’t get anything done on the web.
The half bath was just that, a half bath.
The master bath had a stand up shower and an electric mirror. The toiletries were the standard Hyatt KenetMD brand.
The hairdryer was a Andis with concentrator attachment on the end. As for the robe, I’d give it a passing grade. It wasn’t a one-size-fits-all so I was pleased.
The one thing I want to point out is the hot water took up to 3 minutes to get warm. I’m not sure if this is normal or just because they are doing renovations, but it’s something worth mentioning.
The fitness center is open 24 hours a day and is located on the bottom floor alongside the pool. It’s small considering the hotel has close to 600 rooms, but luckily for me; it was never crowded during my visit.
The hotel offers a program called Run with Claude. Every Wednesday at 6:30am and Fridays at 5:30pm, front desk agent Claude takes guests on a 13km (8.07 miles) run through either Mount Royal or Canal Lachine. If running is your thing I would think this is a great thing to do in the spring or summer.
The resort-style heated pool is open 8am-9pm. I love hotel pools that have an actual deep end. Here, the deep end is 8 feet, hence there is a lifeguard on duty. Just above the pool is a terrace with sundeck chairs looking out at the streets below.
The spa was closed during my stay, but I did check out the locker rooms. They are located down a flight of stairs behind the pool. There you’ll find a sauna and steam room.
The club lounge is just past the bar area on the lobby level. You’ll find a lot of comfortable seating options as well as a small business center on the backside.
They serve evening hors d’oeuvres in the lounge starting at 5pm if I remember correctly. The spread was pretty solid and something that isn’t pictured is a roasted red pepper soup that was delicious.
They serve alcohol in the lounge at a minimal cost. There was a lounge associate working that would mix cocktails if desired.
The seating options were comfortable, the food was good, and the alcoholic beverages were a bargain. Overall, I was pleased with the lounge.
The two on-site restaurants are Saveur, which serves breakfast, and SIX Resto Lounge, serving dinner.
I had breakfast in Saveur before I checked out. The breakfast buffet was $24.50+ tax. Of course, it was free for me because of my Globalist status. There was an assortment of cereals, meats and cheeses, bacon, sausage, baked beans, and even an omelette station.
SIX Resto Lounge opens at 5pm. I didn’t have any food or beverages here but I managed to get a few photos.
The SIX Lounge also offers a wine tasting area with a range of Canadian and international wines with seating around a fireplace. I’m sure most of you have seen the wine cooler where you slide in a card that’s preloaded with money, and you pour your own wine. It’s a genius idea.
Here’s the room service menu.
Service gets a 9/10. The front desk agent, valet, and club lounge associate were the only people I really came into contact with, and they all were great. When I was in the club lounge, I bought one glass of wine, and before I left the lounge associate brought me a half bottle of red wine for free. That will always get an A+ in my book.
This was my second time staying here, and it’s just as good as the first time. I was happy to see they are renovating the rooms and will be done in May 2018. I regard Montréal as a somewhat competitive hotel market. I think there are nine or so good hotels worth considering, and this is certainly one of them. I don’t see this property staying a category 2 much longer. I would have no problem recommending this property.
Have you stayed here, what are your thoughts?