Hotel Group: Hyatt Hotels
Hotel Status: Globalist (highest tier)
Room Type: Presidential Suite
Date of Stay: December 2017
This property was formerly known as the Wynfrey Hotel but was rebranded to a Hyatt after an extensive $20-million renovation in 2012. Since then it has been known as the Hyatt Regency Birmingham – Wynfrey Hotel. Its location is actually in Hoover, Alabama, and is connected to the Riverchase Galleria Mall. So this is a prime location if you are coming to town for some shopping.
The hotel has 329 rooms with six of those being suites. If you look online, all the suites are called King Suites and range from 756-1650 sq ft, but they all cost the same amount. So unless you call the hotel, you won’t know what suite you’ll be receiving until check-in.
The hotel features a fitness center, seasonal pool, one restaurant, and one of the best perks I’ve seen in a hotel: a free round of golf at the private Riverchase Country Club with free transportation to and from the hotel. I was blown away by this perk. Sadly, I didn’t have my clubs but, from what I hear, Riverchase is a pretty good track.
Overnight self parking is $12 and valet is $18.
I called the World of Hyatt’s dedicated Globalist line to book this because I knew I was going to apply a suite upgrade. I was booked into a King room for $92.45 but, after applying the suite upgrade, I was put in a King Suite, which was going for $557.57 per night.
It never gets old getting upgraded to a suite for free because of my status with a hotel. Yes, it takes a lot of nights to earn that status, but it pays off when you are paying $92 for a $557 room.
The valet guys were great in greeting me promptly and showing me toward the reception area. After a small wait, I was checked in quickly and directed to the elevators. The receptionist was welcoming and happily informed me I was in the Presidential Suite which, as you can imagine, brought a big smile to my face.
My suite was room 1523. This was only my second Presidential Suite I have ever been upgraded to, the other being Hyatt Regency Wichita, but this was my first hotel room that was two storeys. I’ll let the photos explain most of it, but I’ll give you a quick rundown of the layout of each floor. After entering the double doors, there’s a bathroom to the right, with the main living room front and center. As you walk into the living room, there’s a huge dining room table in a separate room on the right that goes into a small kitchen area with the Keurig coffee machine in it and mini-refrigerator. To the left of the living room is the balcony and stairs that lead to the bedroom.
After reaching the top of the stairs there is an entryway that leads to another work desk and seating area with a TV. Behind the couch is the king bed with the master bathroom to the right. The king bed was on the firm side, and pillows ranged from extra soft to semi-firm.
Both nightstands had easy access to outlets on the inner side of them. There was also a motion sensor at the bottom of the nightstand to turn on a light if you happen to get up in the middle of the night. This is such a great feature. I wish all hotel rooms had these.
The safe was in the drawers underneath the TV and thank the Lord they had the Golf Channel. 🙌🏽
The wi-fi in the room was mediocre. It never really got above the numbers below.
I thought the room was fantastic, even though there were no beverages or snacks in the mini-bar, which surprised me with a suite like this.
The room had 1.5 baths with the half being beside the entrance on the first floor.
The master bath was on the second floor. It had a separate shower, a jacuzzi tub, double vanity, and an extra room for the toilet and bidet.
The toiletries were the standard Hyatt KenetMD brands, and the hairdryer was the Andis Ceramic Ionic 1875. I’ve seen better.
The bathrooms were great. The water pressure was good, and I think they had enough towels scattered through the master bathroom to supply someone for a week.
The 24-hour fitness center is located on the fourth floor along with the outdoor pool, which was closed due to renovations during my stay.
It’s a pretty standard fitness center. Nothing really stands out, but you could certainly get a good workout in here.
Like I mentioned above, the pool was closed for renovations so I was unable to get any photos.
Regency Club Lounge
The lounge is on the 14th floor with access from the 15th floor through a small stairway, which will lead you to the main lounge area. I had evening hors d’oeuvres here but when I went in for breakfast the next morning, it was fully packed with people, and the food was mostly gone. For a hotel that has over 300 rooms, the lounge was extremely small. It would only comfortably fit 14-18 people. With that said, the evening I was there, there were just a few people in the lounge at the time, so it was enjoyable, and the food offerings were solid with cheap alcohol prices to match. A Corona was priced at $4, which is really good.
Their on-site restaurant is called Merk’s Tavern & Kitchen. It’s just down the hall from the lobby leading toward the Galleria Mall.
The evening I was there it was dead. I assume it only gets hotel traffic and a little from the mall. Just to try the place out I ordered the deviled eggs with pork belly, and the sweet and sour lemon-spiced hot wings. For my taste, they used way too many greens on the eggs but the pork belly, and the hot wings were pretty good. I’d give the place 7/10.
Here is a sample of the in-room dining menu.
I’ll give service a 8/10. There was not much to complain about but at the same time no one was over the top. I mean, this is a Hyatt Regency not a Park Hyatt. The receptionist, valet guys, lounge associate, and bartender were all nice but this is about as far as I would go when it came to service.
I would definitely recommend this hotel for the simple fact they give you a free round of golf just for staying here and, of course the, proximity to the mall is a huge bonus. Birmingham is not a great hotel market, but this hotel offers great value with a good location. It’s hard to beat, in my opinion.